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| Q: | Who should join the GRID partner program? |
A: | The GRID partner program is aimed at software vendors who want to have their products security classified. |
| Q: | Why should I/my company join the GRID partner program? |
A: | By joining the GRID partner program, you proactively avoid costly support calls and tainted reputation when antivirus programs mistake your product as malware. |
| Q: | How can I join the GRID partner program? |
A: |
You can register as a GRID partner. Register here.
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| Q: | Are there any costs or fees? |
A: | No, the GRID partner program is fully free. |
| Q: | What happens after I have applied a GRID partner account? |
A: | After your application a TREND MICRO employee will contact you to approve your account. |
| Q: | Can I log-in before my account was approved? |
A: | No, only entitled users may use the GRID partner program. |
| Q: | What can I do once my account is approved? |
A: | Please log-in to the GRID Partner Portal and follow the instructions given on the homepage. Then you can upload files to the GRID and check the processing status of submitted files. |
| Q: | I forgot my password, how can get a new one? |
A: | Please send us a request to reset your password using our contact form. Make sure you enter the same email address as used to login at the GRID Partner Portal. |
| Q: | Are there other ways of submitting files than the described ones? |
A: | Yes, you can alternatively apply for the GRID partner program here. Then you will be contacted by a TREND MICRO employee, giving you further details on how to submitting your files. Please note that you then won't be able to use the GRID Partner Portal. |
